What You Have to Do if You Forget Your Passcode
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What You Have to Do if You Forget Your Passcode

Forgetting your passcode can sometimes happen. And if you have to plug your device into iTunes because the device is now locked you may lose all your data on the device; unless you have a back up. I will talk about how you can check to see if your computer has a back up and how to get it back onto your device.

When you have entered your passcode incorrectly on your iPhone one too many times you may see that it is locked for a certain amount of time.  (This includes the iPod Touch as well; it is an iOS device with the same operating system.  It just doesn’t have the phone capabilities the iPhone has).  And that is a bad sign, especially if you haven’t backed your device up to iTunes or iCloud; because you are about to lose all of your data.  (This includes contacts, email settings, text messages and the like.  You are about to lose it all).

If you get the dreaded iTunes icon and a USB cable on the screen of your device there isn’t any other option but to reinstall the iOS onto the device.  All you can do is restore the device with a back up.  Plug your device into your computer, load iTunes and click the restore button.  This is the only way to resolve a forgotten passcode.  But before you do this you need to check to see if you have an available back up of your device.  If you do then you are in luck, even if it is an old back up.  But if there isn’t a back up of your device, or you have never plugged your device into your computer, you will have to manually input your contacts.  And you will have to download your APPS when you are done.

This is how you can check to see if you have a back up on your Windows or Mac computer.  Load iTunes click on the edit menu, iTunes menu for Mac, and then choose Preferences.  This will pop up a new window that has seven icons across the top.  Click on Devices, it’s the second from the right icon at the top, if you see your device listed then you have a back up.  If there are multiple back ups, or other people have used your computer, you need to notate which back up is yours.

Close the preferences window by clicking the cancel button.  Plug your device into iTunes and click the restore button.  It may take any where up to an hour to do what you need to do, but at least you will have your device operational again.  iTunes will ask if you want to back up the device, click ‘Don’t Back Up’.  iTunes will then either let you know there are purchases on the device that need to be transferred to your computer, unfortunately you cannot because the device is locked, click continue.  If your device needs an update to the iOS you will see a new message letting you know about the latest fixes, just click next and then agree.

iTunes will then start to download the latest iOS.  iTunes will then erase everything on your device and then install the iOS it downloaded.  After it is done iTunes will ask if you want to set up as new or restore from a back up.  If you have a back up on your computer choose restore from back and select the back up from the drop down menu and let iTunes finish its job.

If you do not have a back up or are using an iCloud back up choose set up as new.  For the iCloud back up you will simply enter in your iCloud appleID and let it download to your device.  It is very simple, just time consuming.  iOS devices are an awesome thing to have and it is very important that you back up your device on a weekly basis.

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